What is Internet Banking?
Internet banking is a real-time solution that allows
you to access your accounts 24 hours a day, 7 days
a week. You may do your banking from the convenience
of your own home or office without visiting the
branch or ATM. You may check your balances; view
your account statements and transaction history
for your various accounts. You can also transfer
money between your accounts, change your password
etc over the Internet all in a secure manner. |
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What do I need to make
use of this service and how does it work?
Our Internet Banking is easy to use. All you need
is a personal computer or laptop that is connected
to the Internet.
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What are the requirements
to use Internet Banking?
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You need a Bank AL Habib account. |
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You must be a customer who has registered
for our Internet Banking service. |
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You need a PC/ Laptop with Internet access. |
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How do I sign-up for
Internet Banking?
If you are already a customer with Bank
AL Habib, here are the things you need to do:
Contact your concerned branch, where your account
is maintained, for the Internet banking application
form. Upon filling the form, your user name and
password will send to you, after 5 working days,
from the date of submitting the application form.
You can also print the Internet Banking Application
Form from online, www.bankalhabib.com
Please read the terms & conditions carefully
and print a copy and/or retain the information
electronically for future reference.
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I'm already signed up
for Internet banking. How do I sign-on?
As long as you have Internet connection, log on
to Bank AL Habib website and click on the Internet
Banking. Enter your Username and Password at the
prompt.
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What banking transactions
can I perform with Internet Banking?
Internet Banking enables you to manage
your accounts and investments more easily. It
also gives you greater control over balances,
transfers and fixed deposits. The following services
will be available for customers:
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Balance inquiry |
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Account statement |
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Cheque in clearing |
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Funds transfer |
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Cheque book request |
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Change address |
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Remittance request |
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Change password |
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How secure is Internet
Banking?
The information you provide is kept strictly
confidential. And the latest electronic encryption
technology ensures the secure transfer of information
over the Internet.
Because account security is important to us,
we have built safety measures into Bank AL Habib
which reflect the importance of this issue. You'll
be allowed to change your own password, and all
information sent and received is encrypted.
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How does the Bank AL Habib
make sure that only I can access my accounts?
You must enter Internet Banking Password every time
you access the system. The password is known ONLY
to you.
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What can I do to maximize
security?
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Keep your password secret. |
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Never leave your computer unattended while
logged on to Bank AL Habib Internet Banking
service. |
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Don't use your date of birth, telephone
number, address, your name or the name of
a friend or relative in your password. |
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Lock your password when you logout from
Bank AL Habib Internet Banking service. |
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How often do I have
to change my password?
We recommend that you change your password
frequently. Your password is your 'key' to Online
Banking, so it's important that you take precautions
to keep it safe. Under the Online Banking Conditions
of Use, you are obliged to protect your password.
To change your password, use the 'Change Password'
link within your Online Banking session.
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How secure is Online
Banking on a shared computer?
As long as you log off properly and maintain appropriate
personal security procedures, your Online Banking
can be just as secure on a shared computer as a
personal computer. |
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Does Bank AL Habib charge
to use the Internet Banking Application?
No |
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What if I forget my Username
and Password?
If you forget your Username and Password, You should
Contact your concerned branch, where your account
is maintained during banking hours or call anytime
at 111 -014 – 014 for assistance. |
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Can I view all my accounts
via the internet?
Yes, you can view all your various accounts. |
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What do I do if I notice
an unauthorized transaction has gone through my
account?
If you believe your Internet Banking information
has been negotiated or you notice a transaction
you did not initiate, you must contact your concerned
branch, where your account is maintained or call
111-014-014. |
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If I transfer money today,
can I take it out at the ATM?
If you transfer funds to your Bank AL Habib accounts,
which allow access via the ATM, you will be able
to withdraw any available funds immediately. |
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Can I transfer
money overseas?
No. To arrange an International Telegraphic Transfer,
please contact your concerned branch, where your
account is maintained. |
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Whom should I talk to
when encountering trouble in using Internet Banking
during banking hours or after banking hours?
You should Contact your concerned branch, where
your account is maintained during banking hours
or call anytime (24 hours a day, 7 days a week)
at 111 -014 – 014 for assistance and support. We
look forward to serving you. |
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