You can contact us for complaints, general enquiries and specific questions about product and service offerings. We look forward to hearing from you.
While sending your feedback or lodging a complaint, please make sure to provide your complete information (Account Number/ Email address/Mobile Number /Mailing Address).
A “Complaint number” will be provided to you through SMS/Email/Letter within 48 hours of receipt of complaint at the bank. In case of non-receipt of complaint number, please inform us at firstname.lastname@example.org or our helpline at 111-014-014 or 0800 00006.
We will attempt to resolve the issue as soon as possible and update you within ten business days. Your feedback is important to us and we thank you for your relationship with Bank AL Habib Limited.