Bank AL Habib Call Center

Round the Clock Banking
Anywhere Anytime



Bank AL Habib Tele-Banking / Self Service Banking Service:

Bank AL Habib Tele-Banking / Self Service Banking is a fully automated telephone banking service that brings banking at your fingertips and giving you instant access to the information you need. Now you can have 24/7 access to your account and avail multiple services without human intervention.

All you need is your Bank AL Habib ATM / Debit Card and a phone to connect with our state-of-the-art voice response service. Below is the list of services that can be availed by customer after validation of Telephonic Personal Identification Number (TPIN) which can be generated by connecting to our Phone Banking Officer (PBO).

  • Blocking of ATM / Debit Card
  • Account Balance (Accounts that are linked on ATM / Debit Card)
  • Account Mini Statement (Accounts that are linked on ATM / Debit Card)
  • Cheque Book request (Accounts that are linked on ATM / Debit Card)
  • Credit Card Bill Payment
  • Change of TPIN
  • Change of ATM PIN
  • Conventional Banking Product Information
  • Islamic Banking Product Information

 

Bank AL Habib On Call Service:

Bank AL Habib ‘On Call Service’ covers a diversified portfolio of Alternate Delivery Channel and Branch Banking products for our customers. All these services are a call away where our competent Phone Banking Officers are available 24/7 to fulfill your banking needs.

Below is the list of services that can be avail after successful validation process of the customer:



  • Activation of ATM / Debit Card, Credit Card, Tele-Banking, iBanking & Mobile Banking
  • Blocking of ATM / Debit Card, Credit Card, Tele-Banking, iBanking & Mobile Banking
  • Generation & Re-generation of PIN for ATM / Debit Card, Mobile Banking & Tele-Banking Service
  • Re-setting of Password for iBanking
  • Conversion of ATM / Debit Card from one scheme to an another
  • Replacement of ATM / Debit Card and Credit Card
  • Processing of Travelling Abroad information for smooth operations of VISA / UnionPay Debit & Credit Card
  • Credit Card Bill Inquiry & Payment Inquiry
  • Credit Card Balance Inquiry
  • Credit Card Session Activation for Internet Payments
  • Credit Card PIN Replacement Request
  • Credit Card Reward Point Redemption Voucher and Booklet Request
  • Direct Debit Activation / Cancellation for Credit Card Bill Payment
  • Link / De-Link of Customers Account on ATM / Debit Card, iBanking and Mobile Banking Service
  • Account Statement Request
  • Bank Certificate Request
  • Cheque Book Request
  • Subscription of SMS Alerts and eStatement Service
  • Blocking of SMS Alerts and eStatement Service
  • Addition / Removal / Change in Capping amount and Cancellation of Direct Debit Service
  • Information about promotional discounts / schemes on Debit and Credit Cards
  • Information about ATMs & Branch Locations
  • Information about the Gateway to Equity Market (GEM) Service
  • Information and Lead Management of Conventional Banking Products and Services
  • Information and Lead Management of Islamic Banking Products and Services
  • Information about Home Remittances
  • Addressing Customer queries & complaints

For more information, please call 111-014-014 (For International customers, please dial +92-21-32446978-79).



You can also write it to us at info@bankalhabib.com for your queries and feedback.