اسلامک بینکنگ 
(021) 111-014-014 
لاگ ان 
اردو 
Welcome to AL Habib Digital
See your balance, track every transaction, and understand your spending — all in one calm, simple view.
This Is What Banking Should Feel Like
Everyday banking,
thoughtfully designed around you
A SMARTER RELATIONSHIP WITH MONEY
Banking that adapts to you
Your balance, total wealth, and everyday actions, organised around how you actually bank, the moment you open the app.
BANKING IN YOUR LANGUAGE
Made for everyone
Full experience in English and اردو, with clear steps and simple language — so anyone can bank with confidence
DO MORE IN FEWER TAPS
Bill paid in seconds
Pay K-Electric, SSGC, mobile top-ups and more, in a few taps, with instant confirmation you can trust.
Let smart insights handle the hard part
Drag, drop, done.
Rearrange your widgets and keep what you use most within reach.
- Cards
- Payments
- Management
- Internet Banking
- Security
CARDS
Your Cards. On Your Terms
Manage your debit and credit cards effortlessly, make payments, stay secure, and take control of your cards whenever you need to.
From payments to protection, everything is just one tap away.
PAYMENTS
Pay in the Moment
Whether it's bills, QR payments, transfers, or mobile top-ups, move money instantly with a payment experience designed to be fast, simple, and secure.
Because payments should never slow you down.
MANAGEMENT
Control that Fits Your Life
Manage transaction limits, Raast IDs, and saved payees with ease—giving you greater flexibility and control over how you bank.
The tools you need, right where you need them.
INTERNET BANKING
More room to manage
Prefer managing your finances on a larger screen? Switch to internet banking for a seamless experience.
Note: To add new payees or open additional accounts, use the AL Habib Digital app. Your login works across both.
Access internet banking
SECURITY
Built to protect every interaction
Your money, cards, and personal information are protected with secure biometric authentication and instant card controls, giving you confidence every time you bank.
CARDS
Your cards, on your terms.
Manage your debit and credit cards effortlessly, make payments, stay secure, and take control of your cards whenever you need to.
From payments to protection, everything is just one tap away.
PAYMENTS
Pay in the moment
Manage your debit and credit cards effortlessly, make payments, stay secure, and take control of your cards whenever you need to.
From payments to protection, everything is just one tap away.
MANAGEMENT
Control that fits your life
Manage transaction limits, Raast IDs, and saved payees with ease—giving you greater flexibility and control over how you bank.
The tools you need, right where you need them.
INTERNET BANKING
More room to manage
Prefer managing your finances on a larger screen? Switch to internet banking for a seamless experience.
Note: To add new payees or open additional accounts, use the AL Habib Digital app. Your login works across both.
Access internet bankingSECURITY
Built to protect every interaction
Your money, cards, and personal information are protected with secure biometric authentication and instant card controls, giving you confidence every time you bank.
BY THE NUMBERS
Trusted by Customers Across Pakistan
Join the community of satisfied users who have rated us.
Customers
0K+
Pakistanis trust AL Habib Digital to manage their money every day.
Reviews
0+
Glowing reviews highlight our intuitive design, powerful features, and real impact
Ratings
0.0/5
Glowing ratings highlight our intuitive designs, powerful features, and real impact
TESTIMONIALS
What our users say
See what our customers have to say about us
Excellent Update!
I would love to see a home screen widget as well for quick access.
Muhammad Faisal
Excellent, Smooth, and Convenient Banking Experience
The app has a modern and user-friendly interface with easy navigation, making digital banking simple and hassle-free. Overall, it is a great digital banking platform.
Maarij haider
Beautiful and Clean UI/UX
Faster login and very productive features. The minimal design and beautiful interface, especially the green theme, make the app a pleasure to use.
Nadeem Khokhar
Excellent Update!
I would love to see a home screen widget as well for quick access.
Muhammad Faisal
Excellent, Smooth, and Convenient Banking Experience
The app has a modern and user-friendly interface with easy navigation, making digital banking simple and hassle-free. Overall, it is a great digital banking platform.
Maarij haider
Beautiful and Clean UI/UX
Faster login and very productive features. The minimal design and beautiful interface, especially the green theme, make the app a pleasure to use.
Nadeem Khokhar
Clean and Easy to Use
I really like the simple interface and smooth overall experience.
Sadam Hussain
Most Amazing Version
Honestly, this app is the most amazing version yet. The overall experience is smooth, modern, and convenient.
Ghulam Murtaza
Great Update
At last, after a decade, AL Habib has delivered a great update. The app works smoothly, and the refreshed UI makes the overall banking experience much better.
Bilal Shahab
SUPPORT
Questions, answered
- What is AL Habib Digital?
AL Habib Digital is an upgrade to the existing AL Habib Digital system, offering enhanced functionalities, a more intuitive and user-friendly interface, improved UI/UX, and faster, seamless navigation for an enhanced digital banking experience. You can instantly self-register on the app using the internet, without the hassle of contacting the Call Center.
- What's new in AL Habib Digital?
Along with the standard set of banking functionalities, AL Habib Digital introduces the following new features:
- Quick Self-Registration — register directly from the app without contacting the Call Center
- Retrieve your Username using the Forgot Username option
- Retrieve your Password using the Forgot Password option
- FPIN (Financial PIN) required for each transaction for added security
- Digital Bank Statements
- Cheque Book Issuance
- Stop Cheque Request
- Digital Certificate Issuance including Account Maintenance Certificate, Account Proprietorship Certificate, Balance Certificate, and Withholding Tax Certificate
- Change Username
- Alternate Login on Mobile App with Face ID & Fingerprint
- Debit Card Management including Temporary Block, Change PIN, Limit Management, and control over International, E-commerce, and Domestic transactions
- SMS Alert Request
- Changing and viewing Transaction Limits
- Device Management
- ATM/Branch Locator
- BookMe.pk (Purchase of Bus, Airline, and Event Tickets)
- Which account holders can use AL Habib Digital?
All active Bank AL Habib account holders with a valid CNIC/Passport maintaining the following types of accounts can use AL Habib Digital:
- Individual
- Sole Proprietor
- Joint Account (Either or Survivor)
- What are the prerequisites for AL Habib Digital?
Before accessing AL Habib Digital, please ensure the following:
- You have an active Bank AL Habib account.
- You have a valid username and password. If you are a new user, you can create these through the self-registration process by tapping Sign Up on the app's opening screen.
- Your app is updated to the latest version to avoid any interruptions.
- You are logging in from a Registered (Trusted) Device. If you are logging in from a new device, the app will guide you through the device registration process.
- How secure is AL Habib Digital?
AL Habib Digital is built with strong security features to keep your account and information protected:
- AL Habib Digital is built with strong security features to keep your account and information protected:All data exchanged between you and AL Habib Digital is securely encrypted.
- You can change your password at any time through Settings.
- Device Binding ensures your account is linked only to your Registered Devices.
- Your information is kept private and confidential at all times.
- What should I do if I have any issues or queries regarding AL Habib Digital?
Our team is available around the clock to help. You can reach us through any of the following:
- 24/7 Call Center: (021) 111-014-014
- Visit your nearest Bank AL Habib branch during banking hours.
- How do I sign up for AL Habib Digital?
If you have an active account with Bank AL Habib, you can register for AL Habib Digital directly from the app by following the steps below (Singing up as new user):
- Enter your CNIC/NICOP or Passport Number.
- Read and accept the Terms & Conditions to proceed.
- Fill in your details as per your Bank Records.
- Enter the One-Time Password (OTP) sent to your registered mobile number and email address.
- Create a username as per the AL Habib Username Policy.
- Create a password as per the Bank AL Habib Password Policy.
-
For CNIC:
Once your username and password are set, proceed with biometric verification to complete your registration. - Select your preferred hand gesture and follow the on-screen instructions to perform NADRA biometric verification.
- Once your biometric verification is successful, your device will be registered as a Trusted Device, and your registration will be completed.
-
For Passport:
Please contact our helpline or visit the nearest branch to complete the sign-up process. -
For RDA:
Please contact your Relationship Manager to complete the sign-up process.
- What are the requirements for creating a username?
Your username must meet the following criteria:
- Minimum 6 characters, maximum 25 characters.
- Must contain at least 1 alphabet and may include numbers.
- Cannot contain special characters such as @, #, &, or <>.
- Your username cannot match your password.
- Can I create a password after setting up the username?
Yes. Once your username is created, you will be directed to the password creation screen. Your password must meet the following criteria:
- Minimum 8 characters, maximum 20 characters.
- Must contain at least 1 numeric and 1 alphabetic character.
- Must contain at least 1 special character (e.g., ! @ # $ . & *).
- How do I know if my device is trusted after sign up?
Once your NADRA biometric verification is successful, your device will automatically be marked as a Trusted Device. You will receive both an SMS and an email confirming that your device has been registered.
- How do I complete sign up if I'm not in Pakistan?
If your account was opened at a local relationship branch but you are currently outside Pakistan and are unable to perform biometric verification:
- Regular account holders: Contact your relationship branch directly for assistance.
- RDA account holders: Contact your Relationship Manager.
- What if I forget my username or password?
If you have forgotten your username or password, tap Forgot Login on the login screen. You will see two options:
Forgot Username:
- Tap Forgot Username.
- Enter your CNIC/NICOP/Passport Number.
- Enter your registered mobile number.
- Enter the OTP sent to your registered mobile number.
- Your username will be sent to your registered email address.
Forgot Password:
- Tap Forgot Password.
- Enter your CNIC/NICOP/Passport Number.
- Enter your Username.
- Enter the OTP sent to your registered mobile number.
- Create your new password.
- A 2-hour Cooling-off Period will begin. Your new password will be active once this period is complete.
- How can I link my other accounts with AL Habib Digital?
You can link your other AL Habib account(s) by contacting our 24/7 Call Center at (021) 111-014-014.
- What happens during the Cooling-off Period?
The Cooling-off Period is a 2-hour security window that begins after you reset your password. It is designed to protect your account by delaying access in case the password reset was not initiated by you.
- If I am already using AL Habib Mobile, do I need to sign up for AL Habib Digital?
No, you can log in to AL Habib Digital using your existing AL Habib Mobile login credentials.
- What if I change my Login Credentials on AL Habib Digital, will it reflect on AL Habib Mobile?
No, any changes made to your login credentials on AL Habib Digital will not be reflected on AL Habib Mobile. You will need to manage your login credentials separately for each platform.
- If I log in to AL Habib Digital, will my previously added payees and billers be available?
Yes, your previously added payees and billers will be available in AL Habib Digital.
- Why is location access required for using the app?
To enhance security and protect your account, the app requires access to your device's location. Please enable location services and grant the necessary permissions to continue using the app.
During the Cooling-off Period:
- You are unable to access AL Habib Digital services.
- If you attempt to log in during this period, you will receive a message confirming that your Cooling-off Period is currently active.
- Can I recover my username if my username is blocked?
No. If your username is blocked, you will need to contact our 24/7 Helpline at (021) 111-014-014) to have it unblocked before you can proceed.
- What is Device Binding?
Device Binding is a security feature that links AL Habib Digital to your specific device, marking it as a Registered (Trusted) Device. This protects your account by alerting you whenever an attempt is made to access AL Habib Digital from an Untrusted Device.
Here is what you need to know about Device Binding:
- You can register a maximum of 3 devices as Trusted Devices.
- On Android and iOS devices, the Auto Read/Auto Sensed OTP feature is available, which automatically reads the OTP received via SMS, no manual entry needed.
- When you successfully complete login from a new device, you will receive an SMS and email confirming: "Your device is registered as a trusted device for AL Habib Digital."
- Can I change my username and password?
Yes. You can change your username and password at any time through the Settings option on AL Habib Digital.
- How can I block my AL Habib Digital?
You can block your AL Habib Digital by contacting our 24/7 Call Center at (021) 111-014-014. After your successful verification over the phone, our Customer Representative will temporarily block your AL Habib Digital access.
- How can I unblock my AL Habib Digital?
To unblock your AL Habib Digital, contact our 24/7 Call Center at (021) 111-014-014 from your registered number. After your successful verification over the phone, our Customer Representative will unblock your AL Habib Digital access.
- What happens if I enter the wrong password multiple times?
After incorrect password attempts, your AL Habib Digital access will be temporarily locked for your security. You can unlock it by resetting your password through the Forgot login then Forgot Password option on the login screen.
- Does Bank AL Habib charge for using AL Habib Digital?
Currently, there are no charges for signing up or using AL Habib Digital. Please note that AL Habib reserves the right to introduce charges in the future, with prior notification communicated through the Schedule of Charges (SOC).
- I received a notification that my device limit is exhausted. What does that mean?
This means you have reached the maximum limit of devices allowed for AL Habib Digital login.
To log in on a new device, follow these steps:
- Log in from one of your previously Registered Devices.
- Go to Settings.
- Remove an existing device to free up a slot.
- You can then register your new device.
- How do I update my email address and/or mobile number on AL Habib Digital?
For your security, updates to your registered email address and/or mobile number cannot be made through the app. You will need to visit your Bank AL Habib relationship branch and submit a Record Update Form. Your details will be updated within 3 working days.
- What is the difference between Basic Dashboard and Advanced Dashboard?
The Basic Dashboard gives you a simple layout with all the important banking features already set up, so you can start using it right away.
The Advanced Dashboard allows you to choose up to six banking features that you use most frequently, giving you more ease, control, and flexibility over your home screen.
- What is the maximum period for which account statements can be viewed?
You have two options for viewing your account statements:
- View Statement: View your account statement for the last 6 months directly within the app.
- Request Statement: Request a statement for up to the last 3 years. This will be sent to your registered email address.
- Can I transfer money overseas?
International fund transfers are not available through AL Habib Digital at this time.
- What happens if my Raast ID is already linked with another bank and I wish to reassign it to my AL Habib account?
If your Raast ID is already linked with another bank, the system will display an error prompting you to delink it from that bank before connecting it to your Bank AL Habib account.
- Can I link my Raast ID with an international phone number?
No. Only local numbers in the format 03XXXXXXXXX are acceptable for linking. Numbers in the +92 format will automatically be converted to the 03XXXXXXXXX format.
- How can I add a Raast payee and send money to a Raast ID in AL Habib Digital?
To add a Raast payee and transfer money through AL Habib Digital:
- Log in to AL Habib Digital.
- Go to the Send Money section.
- Select RAAST ID as your payment method.
- Enter the payee's Raast ID (mobile number in 03XXXXXXXXX format) or choose from your phone contacts.
- Tap Next to proceed. The system will fetch the account title linked to the Raast ID. If the Raast ID is incorrect, you will receive an error message.
- Select the Purpose of the Transaction.
- If you would like to save this payee for future transactions, enable the toggle and enter a Nick Name for the payee, then tap Next.
- Enter the amount.
- Confirm the details and tap Send Money.
- Enter your FPIN to confirm.
- Once the FPIN is validated, the amount is sent and the payee will be added to your payee list under RAAST ID.
- How can I request a Withholding Tax or Balance Certificate through AL Habib Digital?
You can initiate a request by selecting the Withholding Tax/Balance Certificate option in the Certificates section under Service Request. The requested certificate will be sent to your registered email address within 30 minutes.
- Which accounts can I use to generate a QR code?
Only PKR current and savings accounts linked to your profile are available for QR code generation.
- How can I stop payment on a cheque?
To stop payment on a cheque:
- Go to the Management section (bottom left of your screen).
- Select Cheque Management.
- Select the Stop Cheque option.
- Enter the Cheque Number or a Range (From – To) to stop the relevant cheque(s).
- How can I make a cheque inquiry?
To check the status of a cheque:
- Go to the Management section (bottom left of your screen).
- Select Cheque Management.
- Select the Cheque Inquiry option.
- Search using Cheque Number, Range (From – To), and/or Cheque Status.
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