کچھ نیا

VISA is accepted at millions of locations worldwide, ensuring cardholders enjoy seamless, secure, and convenient payment experiences, no matter where they choose to shop, dine, or stay during their travels.

Going beyond transactions, VISA offers access to a curated selection of exclusive international benefits through partnerships with leading brands across Shopping, Dining, Accommodation, and Lifestyle Experiences.

To support your journey, we’ve developed a focused toolkit featuring merchant offers across key travel destinations:

• USA
• United Kingdom
• France
• Turkey

Helping you unlock more value every step of the way.

For more details and to explore the full list of offers, click here.

Campaign Validity – 1st May 2025-30th April 2026.

Customer Disputes

If a customer can prove that they were unable to receive an offer that they were entitled to at a partner merchant’s store or online shop,

they may be eligible for a refund or redressal according to the following process:

• The customer will write an email to the issuing bank stating the issue
• The email should include the partner merchant's name, as well as the date, time and location of the purchase
• If available, the customer should attach a copy of the disputed bill
• The issuing bank will forward all details to Visa (simorgan@visa.com)
• VISA will work with the supplier to confirm and resolve the issue with the said partner merchant
• If the dispute is valid, the partner merchant will refund the wrongly credited amount or issue a voucher towards the customer
• Visa and the supplier will work with the partner merchant to settle the issue and communicate to the issuing bank within 72 working hours of query raised
• The refund/redressal takes up to 10-15 working days.