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SBP Survey on Digital Payments

Survey on User Experience of Digital Payment Services

State Bank of Pakistan (SBP) is conducting this survey to understand user experiences, preferences and challenges relating to Digital Payment Services. Your consensual feedback will help SBP in identifying key issues and opportunities for further improvement in this area.

The survey consists of 5 sections and 11 questions, and its completion will take approximately 8–10 minutes of your time. Your participation is voluntary, and you may discontinue the survey at any time.

All responses will remain confidential and no personally identifiable information will be disclosed. The information collected will be used strictly for research, policy formulation and market development purposes.

Thank you for your valuable time and feedback.

Click here for SBP Survey on Digital Payments