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We at Bank AL Habib continuously strive for excellence and make your experience a remarkable one with us through serving you at all touch points.

Customer Satisfaction Survey

Your participation in this survey is highly appreciated, as it will enable us to gain a deeper understanding of your experiences, needs and expectations. Your input is invaluable to us as we strive for excellence in customer satisfaction.

We encourage you to take part in the survey and share your thoughts.

Customer Awareness

  • Service Standards
    Download PDF
  • Know Your Rights and Responsibility
    Download PDF
  • Business Conduct & Fair Treatment of Consumers (FTC) Regulatory Framework (BC&FRF)
  • Customer Awareness Brochure
    Click here to view details
  • You received a suspicious email

    If you inadvertently give out your personal information, call us at 021-111-014-014.

  • Your debit card was lost or stolen

    If your debit card was lost or stolen, call us at 021-111-014-014, where you can also temporarily block your debit card.

Downloads

  • Guidelines for Clearing Operations
    • Centralized Clearing Branches
    • Criteria for Same Day Clearing Annexure
    • Cut off Time for the Presentment and Settlement of Payment
    • List Of Decentralized Branches
    • Same Day Clearing Branches
    • Unclaimed Deposits of 2025
    • Unclaimed Deposits of 2024
    • Unclaimed Deposits of 2023
    • Unclaimed Deposits of 2022
    • Unclaimed Deposits of 2021
    • Unclaimed Deposits of 2020
    • Unclaimed Deposits of 2019
    • Unclaimed Deposits of 2018
    • Unclaimed Deposits of 2017
    • Unclaimed Deposits of 2016
    • Download List