Customer Complaint

We strive to make your experience with Bank AL Habib pleasant and memorable. If you have any complaints, please register by clicking below Complaint Procedure Email Us feedback@bankalhabib.com BAHL Helpline (+92-21) 111-014-014 Nearest Branch Branch Locator If you want to reach us Click Here SBP Launches Sunwai - A Customer Complaint Management Portal Customers may register their complaint related to banking services, through ‘ Sunwai – A Customer Complaint Management Service by SBP ' accessible through web browser (https://sunwai.sbp.org.pk) as well as mobile application, both for Android and IOS users. Lodge a Complaint × You may also submit your suggestion/complaint at the website now.Are you sure want to proceed further? Proceed #main-slider .carousel-inner .sliderImg{ background-position:center 25% !important; }

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Download AL Habib Mobile App Now! Experience hassle-free banking with the new AL Habib Mobile app designed to make your digital banking experience more convenient. Manage your finances quickly and securely with a host of new features that provide you with an enhanced user experience. Your feedback is important to us Click Here Plan with us

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Prime Minister's Youth Business and Agriculture Loan Scheme (PMYB&ALS)

Eligibility Criteria All citizens holding CNIC, aged between 21 and 45 years with entrepreneurial potential are eligible. For IT/ E-Commerce related businesses, the lower age limit will be 18 years For IT/E-Commerce related businesses, at least matriculation or equivalent education will be required Above age limit condition is applicable on individual and sole proprietors. In case of all other forms of business including partnership and companies, only one of the owners, partners or directors must in the age bracket prescribed above Small & Medium Enterprises (startups and existing businesses) owned by youth as per above mentioned age brackets are also eligible In case of agriculture, farmers classification as per SBP’s "Indicative Credit Limits & Eligible Items for Agriculture Financing 2020” will be applicable Loan Type Working Capital Loan / Term Loan. Financing of Machinery & locally manufactured vehicle for commercial use (also available under Diminishing Musharakah) Only one vehicle per borrower is allowed. A borrower in food franchise and distribution business may avail financing for more than one vehicle Upto 65% of total financing limit can be availed for Civil Works. For agriculture, production and development loans are eligible Loan Tenor Long Term Loan: Upto 8 years with maximum grace period of 1 year For working capital/production loans and murabaha under T2 and T3, tenor will be upto 5 years. Banks will have the option to lend working capital/production loans wherein only markup will be payable during first 2 years and thereafter both principal along with the markup will be paid in next 3 years making it total repayment period of upto 5 years Loan Size Product Financing Limit Tier 2 Above Rs. 0.5 Million and upto Rs. 1.5 Million Tier 3 Above Rs. 1.5 Million and upto Rs. 7.5 Million Pricing Tier 2 : 5% Tier 3 : 7% Security Arrangement Tier 2 (T2) loans – Clean (secured only by personal guarantee of the borrower) Tier 3 (T3) loans – As per Bank Policy Vehicle financed under T2 and T3 to serve as collateral Number of loans per borrower A customer may avail maximum two loans (including one long term and one short term loan) within overall maximum financing limit of Rs 7.5 million In case of agriculture, a customer may avail one production loan and one development loan within overall maximum financing limit of Rs 7.5 million Sector & Products All sectors and products. Moreover, in case of agriculture, all crop and non-crop sectors (including crop production, livestock, poultry, fishery, dairy etc.) are also eligible. Debt Equity Requirement New Business Tier 2 (T2) loans – 90:10 Tier 3 (T3) loans – 80:20 Existing Business Nil for all Tiers Turn Around Time The processing time will not exceed 45 days and will be stated clearly in the application form Application for PMYB&ALS Visit the Prime Minister Youth Loan Portal to start your application now. Apply Now .fixedImgDynamic.mera-pakistan{background-image:url('" ~ image_url("theme::images/individual-financing-icons-04.svg") ~"')} .fixedImgDynamic.mera-pakistan::after { content: ""; position: absolute; width: 100%; height: 100%; left: 0; right: 0; top: 0; bottom: 0; margin: auto; background: linear-gradient(106.01deg, #070e19 -30.56%, rgba(7, 14, 24, 0.26) 53.89%); z-index: 1; } .Summary_Middle .LargeText { font-size: 24px; line-height: normal; display: block; } .d-inline-block.icon-wrap{ width:75px; } .d-inline-block.icon-wrap img{ width:100%; } #main-slider .carousel-inner .container .carousel-caption{width: 61%;} .contentSection ul li { line-height: 1.5; } .bgPosBtmLeft { background-position: center center !important; }

Corporate Banking

Ways to Bank

Debit Cards Bank AL Habib offers Debit Cards with different transaction limits. Choose the one that fits your needs. Debit Cards are a secure and convenient option shopping, paying bills and more without the need to carry cash. You can also withdraw money from an Automated Teller Machine (ATM) using your BAHL Debit Card and enjoy exclusive offers and discounts. View Details

ATM & Cash Deposit Machine

ATM & Cash Deposit Machine Experience seamless banking with the innovative CRM Machine, the combination of Cash Deposit Machine (CDM) and an Automated Teller Machine (ATM). Now you can withdraw or deposit cash in a single, convenient location. Key Features Dual-function machine that works as both an ATM (services) and a CDM (cash deposit machine) Instant transaction receipts for every transaction SMS notifications on each deposit or withdrawal Fast, secure, and user-friendly interface for seamless banking 24/7 Availability of Cash Deposit Services Real time account transactions are completed Functionality to Operate ATM Insert card or tap your card on NFC enabled ATM Enter 4-digit ATM pin Select your desired option within provided ATM services How to Deposit Cash Proceed on the Welcome Screen Select "Deposit to Bank AL Habib Account" Option Enter your CNIC and your Mobile Number Enter Beneficiary Account Number/IBAN Number Provide your Thumb Impression Verify beneficiary information Enter the deposit amount and select the purpose of payment Insert Cash into the Cash Slot Collect your receipt after a successful transaction .steps{ flex:0 0 20%; padding:15px; font-size:1.1rem; } .contentSection ul li { line-height: 1.5; } .bgPosBtmLeft { background-position: center center !important; } @media only screen and (max-width: 991px) { .steps { flex: 0 0 25%; } } @media only screen and (max-width: 767px) { .d-flex { display: flex !important; } .steps { flex: 0 0 50%; font-size:1rem; } } @media only screen and (max-width: 320px) { .steps { padding:8px; } }

Guiding Principles

Guiding Principles Directors and employees of the Bank shall always be guided by the following values: Treat depositors' money as a trust which must be protected. Achieve high level of productivity in business processes with maximum use of Information Technology. Strive for on-going innovation in products and services. Emphasize speed and simplicity in deployment of new products and services. Focus on customer service and customer satisfaction as the key measures of performance. Recruit, develop, and retain high-potential people who have the same values and beliefs as ours, and find it natural to communicate and cooperate with their colleagues and customers. Always stay directly "connected" with colleagues and customers, and protect the organization from proliferation of paperwork and bureaucracy.

Avail SMS Alerts

SMS Alerts allow you to stay update while using the Credit Card. You will receive alerts on your mobile number if provided by you, on the following activities. Credit Card Activation. Any financial transaction on your Credit Card. Monthly Credit Card Statement generation. Credit Card Payment Confirmation. Birthday If you were not able to avail this facility while applying for the Credit Card, Call 24/7-365-day Helpline at 021-111-014-014 or 0800-00006 for assistance. CIP Lounge for Gold Card Members Discover The Most Amazing Discount Offers On Premium Brand Discounts and Offers

SME Banking

Offeredfor SMEs SME Products and Services SBP Refinance Schemes OtherSchemes SME Products & Services For us, supporting Small & Medium Enterprises is of great importance as they play a vital role in employment generation and poverty reduction. They are a chief component of economic growth and resource mobilisation activities in the industrial sector in Pakistan. SMEs constitute 90% of all enterprises in Pakistan, employing 80% of non-agricultural labour force with an approximate share of 40% in the annual GDP. Bank AL Habib SME Banking provides proactive, quick and quality services by simplifying procedures and reducing turnaround time for lending to the SMEs, so you can continue your activities on a fast -track. A team of qualified staff in all our branches is at your service to extend their support to you regarding all procedures. SME Definition Classification Annual Sales Turnover Limit / Exposure SE Up to PKR 150 Million PKR 100 Million Start-up SE A small enterprise up to 5 years old will be considered as start-up SE ME Above PKR 150 Million to PKR 800 Million PKR 500 Million Start-up ME A Medium Enterprise up to 5 years old will be considered as start-up ME SBP Policy - Promotion of SME Finance Download PDF *Note: Above mentioned information is subject to change as per SBP directive. For further information, please visitnearest BAHL branch. Downloads Prudential Regulations of SBP for SMEs SME Financing and Services Working Capital Financing Short Term Financing Long Term Financing Commercial Vehicle Financing AL Habib Zariya / Receivable Financing Export/Import Auto Lease Trade Finance Guarantees Export Finance Scheme SBP introduced Export Finance Scheme (EFS) which is a concessional short term financing facility provided to exporters through banks for exports of manufacturing goods and services especially value added products. View Details Prime Minister's Youth Business and Agriculture Loan Scheme (PMYB&ALS) View Details Related Links Agriculture Banking View Details Cash Management Services View Details Trade Services View Details Agriculture Banking View Details Cash Management Services View Details Trade Services View Details Agriculture Banking View Details Cash Management Services View Details Trade Services View Details