Credit Card Terms & Conditions

Privacy Policy

Introduction This Website is owned and controlled by Bank AL Habib Ltd. ("BAHL"). BAHL respects the privacy of visitors to its Website, and advises all visitors/surfers and clients to read and understand our privacy policy, and to check it periodically for any updates or revisions. When you visit this Website, BAHL may collect personal data about you, either directly (where you are asked to provide the data) or indirectly (through IP address, cookies, etc.). BAHL will, however, use such personal data only for the purposes set forth in this Privacy Statement and BAHL is committed to safeguarding such personal data. This Statement sets out the purposes of BAHL's data processing in respect of this Website. BAHL may gather and analyze information relating to particulars of users, their computing equipment/devices, usage of this Website, including domain name, the number of hits, the pages visited, previous/subsequent sites visited and length of user session.  Purposes of Processing BAHL collects and processes information about customers and visitors to its Website to conduct its business, to inform and offer products and services that may be of interest to you, as well as to compile Web statistics. The information provided by you can be used to contact you when necessary, e.g. to obtain further information or confirmation about your data, notify you about functionality changes to the Website and BAHL online services, as well as to offer other services that you may find helpful (provided you have not opted out of receiving such services). Sensitive Data/Information BAHL does not seek to collect sensitive personal information (such as information revealing personal preferences, political opinions, religious beliefs, health or other matters) through this Website. If BAHL does collect any such data, your prior consent for this will be obtained. Please note that, by providing BAHL with solicited or unsolicited sensitive personal information you consent to our using such personal information as described above.  Disclosure of Information Where required by Financial Services Regulator(s) or Law Enforcement Agencies, BAHL will share necessary customer and other information, as advised. Other than this, BAHL will never disclose information that it has collected from its users to any of its affiliates, independent contractors and business partners for any purpose, whatsoever. Also we will not transfer information collected in the process of sales of our products and services. Third Party Sites Please note that this Privacy Statement does not extend to third party websites linked to this/BAHL’s Website. Amendments BAHL reserves the right to modify this Privacy Statement, or any part thereof, at any time and from time to time. You are requested to kindly review this statement frequently for any changes. Website Analytics BAHL Website uses analytical tools, a service which transmits website traffic data to analytical tools. Google Analytics does not identify users or associate your IP address with any other data. We use these tools to understand website traffic, and usage.We use the following tools for Advertising Google AdWords  Personal Data: Cookies and Usage Data Facebook Audience Network Personal Data: Cookies, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Usage Data For Bahrain Customers Download the Bank AL Habib Data Privacy Notice Click here.

Rewards Program

Introduction Earn Reward Points with every PKR. 50 (or equivalent foreign currency) purchases on Basic or Supplementary Cards. Redeeming your Reward Points for desired items or services is quick and easy. Choose from a wide variety and options available at our Reward Points Redemption Partners. Only 2500 Reward Points are required to embark on the redemption journey. Just call our Helpline for redemption. Program Details Monetary value of Reward Points is Rs 0.10 per Rs 50 of retail spend, on all outstanding points. FOREX Premium Charges on all foreign retail transactions is 4.5%. How To Redeem Reward Points Download Reward Redemption Form Download Scan and Email it to info@bankalhabib.com Call us at our Helpline (021) 111-014-014 Reward Points Calculator Submit Captcha is required Points Earned Value of Points (in PKR)

Reporting Of Violations

Employees are required to report any violation of this Code, including any matters arising from unethical practices, in accordance with our “Policy on Employees’ Duty to Report”. Customers and other persons dealing with the Bank should report any complaint they may have, including any violation of this Code, to the immediate supervisor of the Bank’s employee(s) with whom they have been dealing, or to the respective Zonal Office or the respective Divisional/Departmental Head at the Principal Office of the Bank. They can also visit the Bank’s website to report the complaint or the violation. Employees, customers, and other persons dealing with the Bank, who report a violation or lodge a complaint, will be protected against any harassment or retaliatory action.

Disclaimer

While Bank AL Habib Limited provides the information on this server to anyone, we retain copyright on all text and graphic images. This means that you without our prior written permission shall not: distribute the text or graphics to others; voluntarily "mirror" or include this information on your own server or documents; modify or reuse the text or graphics on this system.You shall NOT use HTML development tools, robots, spiders and other crawling, caching, retrieval devices to store in whole or in part any information under the domain www.bankalhabib.com without prior written permission. Information shall not be used to reverse engineering and/or reuse, resale etc.You MAY: print copies of the information for your own personal use; store the files on your own computer for your personal use only. Commercial organizations are not allowed to store and/or save these HTML pages for their personal use. Bank AL Habib Limited, reserves all rights to have recourse to legal proceedings in case of infringements of any of the conditions herein contained. Other manufacturers' product and service names profiled herein are trademarks and service marks of their respective companies.The information, text, graphics, and links provided herein are provided by Bank AL Habib Limited as a convenience to its customers/site visitors. Bank AL Habib Limited does not warrant the accuracy, or completeness of the information, text, graphics, links, and other items contained on this server or any other server nor do we endorse external sites.Information and documents provided on this Web site are provided "as is" without warranty of any kind, either express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, and non-infringement. Bank AL Habib Limited uses reasonable efforts to include accurate and up-to-date information on this Web site; it does not, however, make any warranties or representations as to its accuracy or completeness.Bank AL Habib Limited periodically adds, changes, improves, or updates the information and documents on this Web site without notice. Bank AL Habib Limited assumes no liability or responsibility for any errors or omissions in the content of our Web site. The use of this Web site you is at your own risk. Under no circumstances Bank AL Habib Limited, its suppliers, principals, affiliates, or any other party involved in creating, producing, or delivering this Web site's contents shall be liable to you or any other person for any direct, indirect, special, incidental, or consequential damages arising from your access to, or use of, this Web site.Bank AL Habib Limited provides links and/or access to links from it's web site to other external web sites. This can result to an increase in web traffic on hyper linked (external) site. If your site is hyper linked from our web site and you wish to remove this link, please email us. All links will be removed only when originating mail is received from the webmaster of the hyper linked domain.Bank AL Habib Limited periodically shares its mailing list with its affiliates, clients and/or commercial entities whom we expect will exercise responsibility when using the list. On certain pages, you may be required to enter your personal information, which would be required for purposes of dispatch of information, product material, and/or software to you, or this information may be used for purposes of registration and/or site statistics. Please note that by having access to this site and entering your information, you have agreed that Bank AL Habib Limited can/will share its mailing lists with external entities.All downloads from this site and/or other hyper linked sites are governed by the License Agreement with the accompanying software (if any). User is solely responsible for adhering to the License Agreement. Bank AL Habib Limited provides all the files in its download section on an `As is where is´ basis. Bank AL Habib Limited does not warrant accuracy of the information contained in the document downloaded.All internal white papers, documents, specifications, prices, and other business functionary matter are non-binding.All other trademarks and service marks are properties of their respective holders.

Other Information

“Membership of industry associations and trade bodies of the Bank are KCCI, PBA and 1Link.” “Award of Recognition, 2010” from International Finance Corporation (IFC) as the Most Active GTFP (Global Trade Finance Program) Issuing Bank in Middle East & North Africa for “South-South” Trade. This is the second consecutive year that the Bank received an award from IFC in recognition of participation in GTFP. “The Strongest Bank Balance Sheet in Pakistan, 2013” by The Asian Banker. This certification is based on the strength, liquidity and sustainability of the balance sheet in a challenging market place. “TFP Award 2017” from Asian Development Bank (ADB). The Bank has received Trade Finance Program Award for leading Partner Bank in Pakistan 2017. “Bank of the Year (Mid-Size Banks) 2017” by CFA Society Pakistan. This is the sixth time that the Bank has received this award, having received it earlier for the years 2009, 2010, 2011, 2012 and 2016. “Top 25 Companies Award” for the year 2017 and “Top 25 Companies Award” for the year 2019 by the Pakistan Stock Exchange Limited. Criteria for the award include dividend payout, capital efficiency, profitability, free-float of shares, transparency, corporate governance & investor relation and compliance with listing of companies & securities regulations. Alhamdolillah, this is the eighth time that the Bank has been selected for this award. 

Purpose Of The Code

Purpose Of The Code This Code of Conduct aims to ensure compliance with the highest ethical and professional standards which have characterized the Habib’s banking operations over the years. The Bank places the highest priority on its corporate values and its ethical and professional standards, and requires compliance thereto by all directors and employees.

SMS Alerts

Introduction Do you want to stay connected with your account without visiting your bank? The Bank AL Habib SMS Alerts Facility helps you stay updated on your financial activity every step of the way. We offer a wide range of alerts that help you monitor your finances and keep your account safe. The charges of the service are applicable as per prevailing Bank’s schedule of charges. Alerts on all Digital banking transactions will be communicated FREE of cost to all bank customers. Eligibility Criteria Individual Account Holders Joint Account Holders (where the Account is operated on “Either or Survivor” basis only) Sole Proprietorship Account Holders Entity Account Holders Click here to download Rules/Terms & Conditions Types of Alerts Cash Withdrawals / Deposits from BAHL branches Funds Transfers Cheque Clearing Inward / Outward (as well as returns) ATM / Debit Card transactions

Dawood Habib Group

Dawood Habib Group Bank AL Habib Limited is a group company of Dawood Habib Group that has a long track record of banking. The group was amongst the sponsors and founder members of Habib Bank Limited, which was established in Bombay in 1941. Upon creation of Pakistan, the bank shifted its Head Office to Karachi and played a vital role in meeting the banking and financial needs of the country. Habib Bank was the leading private sector bank in Pakistan, with a large network of branches in the country as well as abroad, when it was nationalized by the Government of Pakistan along with all other private Pakistani banks on January 1, 1974. In 1991, the Government of Pakistan decided to allow the private sector to establish commercial banks in the country. It was under this privatization policy that Dawood Habib Group was granted permission by the Government to set up a new commercial bank in Pakistan. Accordingly, Bank AL Habib Limited was incorporated in October 1991 and commenced operations in January 1992. Although Bank AL Habib started functioning in 1992, it embodies the same high standards of integrity, prudence, and trust which has been the hallmark of the Habib’s banking tradition for over 70 years.

Whistle Blower Policy

Whistle Blower Policy Policy in Reporting Violations Bank AL Habib Limited requires all employees to observe high standards of business and personal ethics in the conduct of their duties and responsibilities. They must practice honesty and integrity in fulfilling their responsibilities and comply with all applicable laws, regulations, policies, and instructions issued from time to time. This Policy outlines a process to enable employees and outside parties to report their knowledge or suspicions about any unethical, illegal, fraudulent, improper, or unauthorized activity within the Bank. This process is intended to be used for serious and sensitive matters. It is not meant for employment-related grievances, which should continue to be routed through normal channels. It is also not meant for business-related complaints, which should continue to be routed to Customer Complaint Unit at Principal Office, Karachi. Procedures/ Communication Channels for Lodgment of Complaints Duty to Report If an employee knows, believes, or suspects that any unethical, illegal, fraudulent, impr