Contact Us

(+92 21) 111 - 014 - 014 For Queries/Request: info@bankalhabib.com For Complaints: feedback@bankalhabib.com Find your Nearest Branch Contact Us Drop us a Line You can contact us for complaints, general enquiries and specific questions about product and service offerings. We look forward to hearing from you. *(For communication purpose only) Select an option Inquiry Complaint Feedback/Suggestions Select a complaint type Visa Debit Funds Transfer Utility Bill Payment Captcha is required Submit While sending your feedback or lodging a complaint, please make sure to provide your complete information (Email address/Mobile Number). We will attempt to resolve the issue as soon as possible and update you within 7 to 15 working days. Your feedback is important to us and we thank you for your relationship with Bank AL Habib Limited. Our Zonal Offices Karachi Zonal Office 5TH Floor, MacKinnon’s Building, l.l Chundrigar Road, Karachi. Tel: (021) 32412986 Fax: (021) 32401171 Sindh and Baluchistan (Zonal Office) 2nd Floor, MacKinnon’s Building, l.l Chundrigar Road, Karachi. Tel: (021) 32471801 Fax: (021) 32401180 Lahore Zonal Office Awami Complex, 1-4, Usman Block Front, Block No.6 - New Garden Town, Lahore Tel: (042) 35865380-91 Fax: (042) 35831704 Multan Zonal Office 126/C, Old Bahawalpur Road, Multan. Tel: (061) 4580314-6 Fax: (061) 4782309 Faisalabad Zonal Office Ahmad Plaza, Bilal road, Civil Lines Faisalabad. Tel: (041) 2601925-28 , 2601904-08 Fax: (041) 2601912 Gujranwala Zonal Office Opposite Iqbal High School, G.T. Road, Gujranwala Tel: (055) 3821042 Fax: (055) 3821043 North Zonal Office 78TH W, 2ND Floor, Roshan Center, Blue Area, Islamabad. Tel: (051) 2605919-22 Fax: (051) 2605948 KPK Zonal Office Plot No. 784/75, Islamabad Corporate Centro, Opposite CMT and SD, Golra Road, Islamabad. Tel: (051) 5495853-55 Fax: (051) 2605948 Our Head Office and Business Units Islamic Banking Division Office 3rd Floor, MacKinnon’s Building, l.l Chundrigar Road, Karachi. Tel: (021) 32412421 Fax: (021) 32463142 Agriculture Division Head of Agriculture Division, Lahore Mr. Fiaz Ahmed Malik Land Line: 042-3597 2281-2 Portfolio Manager, Agriculture Division, Lahore Mr. Shahid Bashir Khokhar Land Line: 042-3597 2281- 2 Corporate Division 4th Floor, MacKinnon’s Building, l.l Chundrigar Road, Karachi. Tel: (021) 32412421 UAN: 111-786-110 Bahrain Branch Customer Complaints Contact Details Customer Complaint Customer Complaint Officer Abdulla Saleh AL Hammadi Monday - Friday (9:00 AM to 5:00 PM) Email : feedback.bahrain@bankalhabib.com Contact Number: (+973) 17 564044 Stay Connected Join our mailing list to get updates in your mailbox @media screen and (max-width: 390px){ .mobile-padding{padding:0px !important;} .p-4.contactUsWrapper { padding-left: 8px !important; padding-right: 8px !important; } .accordion-list-items .card-link + .collapse > div:first-of-type { overflow-x: hidden; } #recaptcha > div:first-of-type iframe { width: auto !important; } } @media screen and (max-width: 767px){ #recaptcha > div:first-of-type iframe { width: auto !important; border-right: 1px solid #ccc; height: 76px; } } label.error{color:#ff0000;margin-top:5px;}

Credit and Guarantee Scheme for Special Person (SE)

Avail AL Habib Netbanking

Your Credit Card Account is just a click away! Log on to AL Habib Netbanking from anywhere, any time and manage your AL Habib Credit Card Account conveniently, effectively and without any charges. You also have access to the detailed product information. Stay updated with ongoing promotions and discount deals. Keep in touch with us! In case you have not already subscribed to the service please contact your Bank AL Habib branch for subscription to this service or go to instant registration.

Business Banking

Corporate Banking SME Banking Agriculture Banking Trade Services Cash Management Services Guarantees Employee Banking Solutions Corporate Banking At Bank AL Habib, Corporate Banking is all about building relationships and bridging gaps. Whether you are a large corporation or a small business house, being a business

Home Remittance

INTRODUCTION REMIT ACCOUNT REMITTANCE TRACKER SERVICES REMITTANCE PARTNERS SOHNI DHARTI AL Habib Remit Every year thousands of Pakistani expatriates open the door for foreign currency inflow to our country. These Home Remittances have now evolved as a key factor in supporting our country’s economy. Bank AL Habib Home Remittance Division is facilitating overseas Pakistanis around the globe and their loved ones in Pakistan by providing value-added services to remitters and beneficiaries under the special Home Remittance arrangements. AL Habib Remit Contact Details For any queries, information or complaints regarding our Home Remittance services, please feel free to contact our 24/7 Call Centre at (92-21) 111-014-014, for international customers dial 92-21-32446978-79 or Home Remittance Division at (92-21) 32417837 / 32472140 / 32473008 & 32480209 PABX: 0092 21 32480124 - 34 Ext: 119, 118, 113, 112, 114 & 116 or e-mail us at hroperations@bankalhabib.com

Global Presence

Overseas Branches Wholesale Branch, Manama, Kingdom of Bahrain Wholesale Banking Branch, 1302 Almoayyed Tower, Al Seef District, P.O. Box 50786 Manama, Kingdom of Bahrain SWIFT BAHLBHBM Telephone No (00973) 175 64044 Fax No (00973) 175 64033 General Manager Mr. Yaqoob Yousif Al Asiri Click here to view Payment Purpose codes and Explanatory notes Labuan Branch, Malaysia Unit Level 11(B), Level 11, Main Office Tower, Financial Park Labuan Complex, Jalan Merdeka, 87000 W.P. Labuan, Malaysia. SWIFT BAHLMY2A Telephone No + 60 (87) 418906, 422488 & 422610 Fax No 60 (87) 418501 Country Manager/Principal Officer

Electronic Funds Transfer

Electronic Funds Transfer Facility Electronic Funds Transfer facility enables funds transfer between bank accounts, either within the same Bank or to another Bank or financial institution, using alternative delivery channels including ATMs, POS terminals, mobile and internet banking platforms, call center or any other channel approved by the State Bank of Pakistan. Bank AL Habib provides customers the following alternate delivery channels to initiate electronic funds transfer: AL Habib ATM through Debit Card AL Habib Mobile App AL Habib Netbanking Getting Started with Bank AL Habib`s Electronic Funds Transfer Services You need to have a Savings or Current Account in Bank AL Habib along with either a Debit Card or AL Habib Mobile App / Netbanking. EFT Limits Through AL Habib Debit Cards: AL Habib Signature Debit Card Rs 2,000,000/- AL Habib Platinum Debit Card Rs 500,000/- AL Habib Gold Debit Card Rs 400,000/- AL Habib Silver Debit Card Rs 300,000/- AL Habib UnionPay Debit Card Rs 250,000/- AL Habib PayPak Debit Card Rs 200,000/- Through AL Habib Mobile App/Netbanking: Raast P2P / 1-link per day Transaction Limits in PKR Transaction Mode Transaction Limits Any Bank AL Habib Account PKR 4,000,000 Own Account PKR 10,000,000 Any other Bank Account via RAAST PKR 1,000,000 Any other Bank Account via 1-Link (IBFT) PKR 1,000,000 EFT Charges There are no charges for customers who wish to transfer funds from one Bank AL Habib Account to another account within Bank AL Habib. If you wish to transfer funds from your Bank AL Habib account to a Bank Account in another Bank, the charges are as follows: Inter Bank Funds Transfer Free IBFT - Upto Rs. 25,000/- per month / per account. For the additional amount above Rs. 25,000/- per month per account, 0.1% of the transaction amount or Rs. 200, whichever is lower will be charged Error/Dispute/Complaint Reporting Procedures For support, you may contact: Your relationship branch where your Bank Account is maintained Our 24/7 Call Center (+92 21) 111-014-014 (+92 21 32446978 69 for international customers) Through Email via info@bankalhabib.com You may also drop your complaint / suggestion in the Complaint Box available at all Bank AL Habib branches and ATMs Alternatively, you may visit the provided link to submit a complaint, where the entire procedure is outlined for your convenience. Click here Availability of Online Funds Transfer Facility Service Availability: 24/7 Expected Duration for Fund Transfer Instantly, funds transfer on a real time basis. On successful funds transfer a SMS alert will be sent to customer registered mobile number, where available. An email alert along with the SMS alert will be sent to customers registered email address if transfer funds through AL Habib Mobile and Netbanking. Funds Transfer to Member Bank account ADVANCE MICROFINANCE BANK ALBARAKA ALLIED BANK LIMITED APNA MICROFINANCE BANK ASKARI BANK LIMITED BANK ALFALAH LIMITED BANK OF KHYBER BANK OF PUNJAB BANK ISLAMI CITI BANK DUBAI ISLAMIC BANK FINCA FINJA EMI WALLET FAYSAL BANK LIMITED FIRST WOMEN BANK HABIB BANK LIMITED HABIB METROPOLITAN BANK ICBC JS BANK LIMITED KMBL KHUSHALI MICRO FINANCE BANK MCB ARIF HABIB SAVINGS MCB BANK LTD MCB ISLAMIC BANK LTD MEEZAN BANK LIMITED MOBILINK MICROFINANCE BANK NAYAPAY NBP FUNDS MANAGEMENT NRSP NATIONAL BANK OF PAKISTAN SAMBA SILK BANK SINDH BANK SONERI BANK STANDARD CHARTERED BANK BANK MAKRAMAH LIMITED TELENOR MICROFINANCE BANK LTD HBL MICROFINANCE BANK U MICROFINANCE BANK UNITED BANK LIMITED ZARAI TARAQYATI BANK LTD AL MEEZAN INVESTMENTS CENTRAL DIRECTORATE OF NATIONAL SAVINGS (CDNS) CENTRAL DEPOSITORY COMPANY (CDC) DIGITT++ KEENU ONEZAPP PAYMAX SADAPAY TAG .contentSection.bank-list ul li { width: 24%; display: inline-block; vertical-align: top; margin-top: 25px; margin-bottom: 0; padding-right:20px; } .contentSection ul li{ line-height:1.5; } @media only screen and (max-width: 991px) { .contentSection.bank-list ul li { width: 33%; margin-top: 15px; } } @media only screen and (max-width: 767px) { .contentSection.bank-list ul li { width: 100%; } }

Term Deposit

Fixed Term Deposit Salient Features Up to 90% Financing against deposit for PKR only Minimum Deposit required of PKR 25,000 Available in Tenure of 1 month, 2 months, 3 months, 6 Months & 1 to 5 Years Indicative Rates of Profit on Fixed Deposit Schemes 1 Month Deposit 9.00% p.a 3 Months Deposit 8.50% p.a 6 Months Deposit 8.00% p.a 1 Year Deposit 10.50% p.a 2 Year Deposit 8.60% p.a 3 Year Deposit 8.60% p.a 4 Year Deposit 8.60% p.a 5 Year Deposit 8.60% p.a On premature encashment, profit will be calculated as per rate of last nearest completed tenure while profit on the remaining number of days deposit held, will be calculated and paid on the Savings Account Profit Rate, applicable at the time of Booking of deposit *Expected Rate of Return on deposit effective May 20, 2025. (The Indicative rate of profit on deposit schemes are subject to change) Book A Fixed Term Deposit Visit nearest Bank AL Habib Branch or download form online and submit the duly completed form with all supporting documents. Download Form Download KFS All taxes will be imposed as per government regulation and directives by State Bank of Pakistan. Apply Now

Export Finance Scheme

Introduction SBP introduced Export Finance Scheme (EFS) which is a concessional short term financing facility provided to exporters through banks for exports of manufacturing goods and services especially value added products. Financing Tenor Upto 180 Days Mark Up Rate 3.0% Per Anum Salient Features Financing under EFS is available to direct exporters including manufacturers, trading companies and new exporters Underserved Areas Districts Excluded From Definition of Underserved Areas 01 Lahore 09 Gujrat 17 Kasur 02 Faisalabad 10 Jhang 18 Khanewal 03 Sialkot 11 S

Supreme Court & Prime Minister fund for Diamer & Bhasha Dams

Introduction In accordance with the directives of the State Bank of Pakistan, Bank AL Habib has opened an account titled “The Supreme Court of Pakistan and the Prime Minister of Pakistan Diamer-Bhasha and Mohmand Dams Fund” where donations/contributions can be deposited to raise finances for construction of the above mentioned dams. Notice of Complains for Diamer-Bhasha and Mohmand Dam Fund Diamer Bhasha And Mohmand Dam Fund Donation Donations and contributions to this fund can be made in the form of cash, cheque, prize bonds and other cash equivalents at any of our branches and sub branches nationwide or through our following digital channels: ATMs AL Habib Mobile and Netbanking Mobile Banking