AL Habib SMS Banking

Financial Reporting and Internal Control

Financial Reporting and Internal Control The Bank shall regularly prepare financial reports and accounts and present the same to the Board for review and analysis. The Bank shall maintain an effective Management Information System to monitor its performance and to detect early warning signals in major risk areas, and to ensure that the Bank’s records are accurate. The Bank shall maintain an effective system of internal controls to mitigate risks and to ensure that assets are safeguarded. The Bank shall maintain an effective internal audit system in order to ensure integrity of our operations and reliability of financial information.

Avail SMS Alerts

SMS Alerts allow you to stay update while using the Credit Card. You will receive alerts on your mobile number if provided by you, on the following activities. Credit Card Activation. Any financial transaction on your Credit Card. Monthly Credit Card Statement generation. Credit Card Payment Confirmation. Birthday If you were not able to avail this facility while applying for the Credit Card, Call 24/7-365-day Helpline at 021-111-014-014 or 0800-00006 for assistance. CIP Lounge for Gold Card Members Discover The Most Amazing Discount Offers On Premium Brand Discounts and Offers

Business Dealings

Business Dealings We fulfill our commitments towards our customers and shareholders as their custodians so as to further strengthen their trust in us. We conduct all business dealings with integrity, prudence, fairness, and courtesy. We aim to ensure that the interests of the Bank, its customers, shareholders, and employees are safeguarded and corporate objectives and strategies are implemented. We must continually upgrade and expand our products and services to support the Bank’s growth and to anticipate and meet the changing requirements of our customers. We shall avoid all such activities in which our personal interests conflict with the interests of the Bank, its customers and shareholders, and shall ensure ethical handling of any actual or apparent conflict of interest. We shall always endeavor to contribute towards the betterment, development, and growth of the Bank.

AL Habib Roshan Apna Ghar

Directors and Employees

Directors and Employees We select and employ people based on the Bank’s recruitment policy and criteria, without any bias or prejudice of race, caste, color, creed, gender, or religious belief. We place qualified and efficient people in management positions, so that the Bank’s functions are performed effectively and are of high quality. We encourage/motivate employees to perform their duties diligently for achieving optimum output and efficiency. We evaluate employees’ performance and reward them on the basis of their contributions. We aim to ensure that all employees work towards achievement of corporate objectives, individually and collectively as a team, and conduct themselves at work and in the society as responsible employees and citizens. We provide training to employees at all levels for improvement in their knowledge and skills. We aim to ensure that all employees work towards achievement of corporate objectives, individually and collectively as a team, and conduct themselves at work and in the society as responsible employees and

Values

Values Directors and employees of the Bank shall always be guided by the following values: Respect for people Relationships of Trust Service to Customers Simplicity in Everything Culture of Ownership Communication & Cooperation Brief description of each of the above-mentioned values is given below: Respect for People We must treat our colleagues, customers, and all other persons who come into contact with us with utmost respect, courtesy, and decency. Relationships of Trust We must be worthy of the trust of people who work or do business with us. Trust is earned by acting with honesty, fairness, and prudence in all dealings and in all circumstances. Keeping promises is an essential element of trust. Service to Customers We must provide the best possible

AL Habib Green Banking Policy Statement

The policy has been prepared in light of the “Green Banking Guidelines” issued by SBP vide IH&SMEFD Circular # 08 dated October 09, 2017. Green Banking Department - Administration Division has the ownership to maintain this policy. This policy will be applicable to all business and support functions of the bank. The Green Banking Policy will be reviewed after every two years. This policy serves as a course of action for the bank to strategize, implement, and monitor the Green Banking practices at all levels of the bank. The purpose of BAHL Green Banking Policy is to provide necessary guidelines to protect the natural environment while providing service or financing to customers as well as to improve in-house environmental management through efficient use of various resources across the bank. In line with State Bank of Pakistan Green Banking Guidelines, BAHL Green Banking Adoption is targeted towards:- Own Impact Reduction Green Business Facilitation Environmental and Social Risk Management (ESRM) System BAHL Green Banking Policy consists the following:- Introduction Green Banking Organization Structure, Roles & Responsibilities Coordination & Monitoring .contentSection ul li { line-height: 1.5; } .bgPosBtmLeft { background-position: center center !important; }

Guarantees

Foreign Bank Guarantees Upon the request of our customers and against collaterals and limits accorded to them subject to approval of our Central Bank (if required), we issue Counter Guarantees ( SBLCs, Performance Bonds, Bid Bonds and Advance Payment Guarantees etc) to our Foreign Correspondent Banks. Against Counter Guarantees of Foreign banks we issue our Guarantees to beneficiaries in Pakistan. It is based on the concept that the issuer undertakes to pay the beneficiary upon presentation of complying demand.

Adherence To Law

Adherence To Law The Bank shall at all times strictly adhere to the laws of the country and fulfill all statutory requirements as laid down by the regulators and ensure timely, proper, and full payment of all applicable taxes, rates, duties and/or any other levies as may be imposed from time to time.