Proceed Realisation Certificate (PRC)

Introduction PRC ( Proceed Realisation Certificate ) is the authentication/verification from the processing bank that remittance has been received and processed from an overseas arrangement. In light of the Government of Pakistan's vision for Digital Pakistan, Bank AL Habib has initiated an automated portal for ePRC ( Electronic Proceed Realisation Certificate ) issuance and verification. Bank AL Habib Customers can now immediately receive a PRC certificate digitally once remittance has been credited into their account. Click here to download the user guide ePRC sPRC Verify Receive ePRC for single remittance Download, view or print your PRC for remit received in your account or request the bank to email it to you on your registered email address. View ePRC Receive sPRC for multiple remittances Request your sPRC, (Statement of Proceed Realisation Certificate) through this option for a particular time period of a financial year. View sPRC Government agencies can now verify PRCs in a single click Real-time verification of ePRCS issued by Bank AL Habib to its customers for their home remittances. Verify .termdepositIcon.termdeposit-1 { background-image: url('/files/images/eprc-icon.svg'); } .termdepositIcon.termdeposit-2 { background-image: url('/files/images/sprc-icon.svg'); } .termdepositIcon.termdeposit-3 { background-image: url('/files/images/verify-certificates.svg'); } #lostCard{background-color:#fff;}

Reporting Of Violations

Employees are required to report any violation of this Code, including any matters arising from unethical practices, in accordance with our “Policy on Employees’ Duty to Report”. Customers and other persons dealing with the Bank should report any complaint they may have, including any violation of this Code, to the immediate supervisor of the Bank’s employee(s) with whom they have been dealing, or to the respective Zonal Office or the respective Divisional/Departmental Head at the Principal Office of the Bank. They can also visit the Bank’s website to report the complaint or the violation. Employees, customers, and other persons dealing with the Bank, who report a violation or lodge a complaint, will be protected against any harassment or retaliatory action.

Credit Card Features

Acceptability Around the Globe AL Habib Credit Cards are honored at 24 million locations in over 120 countries including thousands of merchants in Pakistan, AL Habib ATMs and MasterCard/Cirrus ATM networks worldwide. It gives you freedom of spending, financial security and worldwide recognition. You can make payments in any currency i.e. in case; you are traveling abroad, the currency of that particular country. However, the amount billed will be in Pak Rupees.   Revolving Facility You may pay in full or enjoy revolving credit facility by paying only 5% of your billed amount or PKR 400 whichever is higher plus insurance premium, if any. You have the power to spend, as you always get your limit reinstated as soon as you make the payment. In case you utilize the revolving credit facility on your credit card, the current service fee is 2.083% per month i.e. APR 25% p.a. Convenient Payment Modes Live a worry-free life; make your payments through easy modes of payment to suit your convenience. These options will save your time and help you to maintain good credit history with AL Habib. No standing in long queues or the inconvenience of long procedures. AL Habib ATMs with your ATM/Debit Card Automated payment service at our Call Centre AL Habib Netbanking Direct Debit facility from your Bank AL Habib Account Drop Boxes placed at all the Bank AL Habib Branches Cheques Cash payment at any Bank AL Habib Branch

Contact Us

(+92 21) 111 - 014 - 014 For Queries/Request: info@bankalhabib.com For Complaints: feedback@bankalhabib.com Find your Nearest Branch Contact Us Drop us a Line You can contact us for complaints, general enquiries and specific questions about product and service offerings. We look forward to hearing from you. *(For communication purpose only) Select an option Inquiry Complaint Feedback/Suggestions Select a complaint type Visa Debit Funds Transfer Utility Bill Payment Captcha is required Submit While sending your feedback or lodging a complaint, please make sure to provide your complete information (Email address/Mobile Number). We will attempt to resolve the issue as soon as possible and update you within 7 to 15 working days. Your feedback is important to us and we thank you for your relationship with Bank AL Habib Limited. Our Zonal Offices Karachi Zonal Office 5TH Floor, MacKinnon’s Building, l.l Chundrigar Road, Karachi. Tel: (021) 32412986 Fax: (021) 32401171 Sindh and Baluchistan (Zonal Office) 2nd Floor, MacKinnon’s Building, l.l Chundrigar Road, Karachi. Tel: (021) 32471801 Fax: (021) 32401180 Lahore Zonal Office Awami Complex, 1-4, Usman Block Front, Block No.6 - New Garden Town, Lahore Tel: (042) 35865380-91 Fax: (042) 35831704 Multan Zonal Office 126/C, Old Bahawalpur Road, Multan. Tel: (061) 4580314-6 Fax: (061) 4782309 Faisalabad Zonal Office Ahmad Plaza, Bilal road, Civil Lines Faisalabad. Tel: (041) 2601925-28 , 2601904-08 Fax: (041) 2601912 Gujranwala Zonal Office Opposite Iqbal High School, G.T. Road, Gujranwala Tel: (055) 3821042 Fax: (055) 3821043 North Zonal Office 78TH W, 2ND Floor, Roshan Center, Blue Area, Islamabad. Tel: (051) 2605919-22 Fax: (051) 2605948 KPK Zonal Office Plot No. 784/75, Islamabad Corporate Centro, Opposite CMT and SD, Golra Road, Islamabad. Tel: (051) 5495853-55 Fax: (051) 2605948 Our Head Office and Business Units Islamic Banking Division Office 3rd Floor, MacKinnon’s Building, l.l Chundrigar Road, Karachi. Tel: (021) 32412421 Fax: (021) 32463142 Agriculture Division Head of Agriculture Division, Lahore Mr. Fiaz Ahmed Malik Land Line: 042-3597 2281-2 Portfolio Manager, Agriculture Division, Lahore Mr. Shahid Bashir Khokhar Land Line: 042-3597 2281- 2 Corporate Division 4th Floor, MacKinnon’s Building, l.l Chundrigar Road, Karachi. Tel: (021) 32412421 UAN: 111-786-110 Bahrain Branch Customer Complaints Contact Details Customer Complaint Customer Complaint Officer Abdulla Saleh AL Hammadi Monday - Friday (9:00 AM to 5:00 PM) Email : feedback.bahrain@bankalhabib.com Contact Number: (+973) 17 564044 Stay Connected Join our mailing list to get updates in your mailbox @media screen and (max-width: 390px){ .mobile-padding{padding:0px !important;} .p-4.contactUsWrapper { padding-left: 8px !important; padding-right: 8px !important; } .accordion-list-items .card-link + .collapse > div:first-of-type { overflow-x: hidden; } #recaptcha > div:first-of-type iframe { width: auto !important; } } @media screen and (max-width: 767px){ #recaptcha > div:first-of-type iframe { width: auto !important; border-right: 1px solid #ccc; height: 76px; } } label.error{color:#ff0000;margin-top:5px;}

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Customer Complaint

We strive to make your experience with Bank AL Habib pleasant and memorable. If you have any complaints, please register by clicking below Complaint Procedure Email Us feedback@bankalhabib.com BAHL Helpline (+92-21) 111-014-014 Nearest Branch Branch Locator If you want to reach us Click Here SBP Launches Sunwai - A Customer Complaint Management Portal Customers may register their complaint related to banking services, through ‘ Sunwai – A Customer Complaint Management Service by SBP ' accessible through web browser (https://sunwai.sbp.org.pk) as well as mobile application, both for Android and IOS users. Lodge a Complaint × You may also submit your suggestion/complaint at the website now.Are you sure want to proceed further? Proceed #main-slider .carousel-inner .sliderImg{ background-position:center 25% !important; }

Business Banking

Corporate Banking SME Banking Agriculture Banking Trade Services Cash Management Services Guarantees Employee Banking Solutions Corporate Banking At Bank AL Habib, Corporate Banking is all about building relationships and bridging gaps. Whether you are a large corporation or a small business house, being a business

Housing Finance Options

Buying your own Home The product is offered to individuals who intend to buy already built residential property (house or apartment). Financing Criteria Financing is available from PKR 300,000 up-to PKR 100 million or up to 75-85% of the appraised value of a built-up house/apartment/land whichever is lower Financing period is from 1 to 25 years Disbursement as Bullet Payment (one time) Financing will be based upon verified net income of the applicant to ascertain repayment capacity Minimum income requirement for primary borrower is PKR 60,000 and co-borrower is PKR 30,000. Spouse, Father, Mother and Son can be made as co-borrower for income clubbing or property ownership No Charges for Early Settlement and Balloon Payment Repayment in equal monthly installments based on the tenure of financing Applicable Financing Rate For Salaried Individuals: 1 Year KIBOR+3% p.a Other than Salaried: 1 Year KIBOR+3.5% p.a Rate revision on each category will be on the loan anniversary. Construct Your Home Do you have a piece of land and want to Construct your Dream Home? This product is available for those who already own a plot and need funds to meet the construction cost. It also caters to customers who have already begun construction and have completed it up to a certain level but are short of funds to complete the construction. Financing Criteria Financing is available from PKR 300,000 up to PKR 50 Million or 100 % of Bill of Quantity (BOQ) or 70% of the construction cost and appraised land value whichever is lower Financing period from 1 to 25 years Minimum income requirement for primary borrower is PKR 60,000 and co-borrower is PKR 30,000. Only Spouse can be made as co-borrower for income clubbing or property ownership Disbursement of Payment in three stages as follows: Plinth Stage 30% Structure completion 30% Finishing Stage 40% Repayment in equal monthly installments based on the tenure of financing (2 years grace period for construction is also included, where only markup is to be serviced) No Charges for Early Settlement and Balloon Payment Applicable Financing Rate For Salaried Individuals: 1 Year KIBOR+3% p.a Other than Salaried: 1 Year KIBOR+3.5% p.a Rate revision on each category will be on the loan anniversary. Plot Purchase and Construction Do you want to purchase a plot and construct over it? Bank AL Habib can help you achieve your goals through its financing facility. Financing Criteria This product will be offered to purchase the plot and construction therefore, first trench will be disbursed for plot purchase with maximum 50% of approved finance amount or 50% of land value whichever lower. After purchase of plot , process of construction mentioned in the product program to be followed by disbursing three more trenches of remaining amount. Applicable Financing Rate For Salaried Individuals: 1 Year KIBOR+3% p.a Other than Salaried: 1 Year KIBOR+3.5% p.a Rate revision on each category will be on the loan anniversary. Home Improvement Is your home due for Renovation? This product is offered to customers for the purpose of renovation of a constructed house. Financing Criteria Financing from PKR 300,000 up to PKR 20 million or up to 50% of the appraised property value whichever is lower (Residential House) Financing period from 1-25 years Minimum income requirement for the primary borrower is PKR 60,000 Disbursement made as Bullet Payment (one time) Bill of Quantity is also required Repayment in equal monthly installments based on the tenure of financing No Charges for Early Settlement and Balloon Payment Financing from PKR 300,000 up to PKR 5 million or up to 25% of the appraised property value whichever is lower. (Residential Apartment) Applicable Financing Rate For Salaried Individuals: 1 Year KIBOR+3% p.a Other than Salaried: 1 Year KIBOR+3.5% p.a Rate revision on each category will be on the loan anniversary. Home Balance Transfer Do you wish to transfer your home loan to us? Bank AL Habib Home loan balance transfer facility allows you to transfer your home loan from any bank to Bank AL Habib if you have maintained a good repayment history. Financing Criteria Only the outstanding amount shall be paid to the releasing bank/institution or a maximum amount PKR 50 Million whichever is lower No enhancement in financing amount will be offered to the applicant Property ownership must be in the name of primary borrower or co-borrower (spouse) Customer to provide a letter, authorizing our bank official to collect and retrieve all title documents from the releasing bank/institution No Charges for Early Settlement and Balloon Payment Applicable Financing Rate For Salaried Individuals: 1 Year KIBOR+3% p.a Other than Salaried: 1 Year KIBOR+3.5% p.a Rate revision on each category will be on the loan anniversary body.dark-mode .border-bottom { outline: 0px auto -webkit-focus-ring-color !important; } body.dark-mode span.float-left.collapse-toggler { color: #fff !important; } .accordion-list .accordion-list-items button.card-link{ font-weight: bold; font-size: 1.25rem; display: inline-block; width: 100%; padding: 15px 25px 15px; line-height: 1.7; border-bottom: 0 !important; background: none; border: none; text-align:left; cursor:pointer; } .accordion-list .accordion-list-items button.card-link:focus{ border:none; } .bgPosBtmLeft { background-position: center center !important; } .accordion-list .accordion-list-items button.card-link:focus{ outline:none !important; } .accordion-list-items .card-link + .collapse > div:first-of-type{ overflow:unset !important; }

Naya Pakistan Certificates

Naya Pakistan Certificate (NPC) Bank AL Habib has always endeavored to support Pakistan in achieving its economic objectives for growth and prosperity. The Bank now offers Naya Pakistan Certificates (NPCs), which are PKR, USD, GBP and EUR denominated instruments issued by the Government of Pakistan with attractive risk-free returns over different maturities. State Bank of Pakistan (SBP) is the sole custodian of the Naya Pakistan Certificate while Bank AL Habib is acting as an agent of the same. The booking of the certificate is subject to issuance of the certificate by SBP. Invest in Certificate Validating Joint Account Holder to Proceed with Reference Number Validating Joint Account Holder to Proceed with Reference Number Eligibility AL Habib Roshan Digital Account (RDA) Holders (Singly and Jointly Operated) The funds for investment in Certificates must be remitted from abroad Currency Certificates can be booked in PKR, USD, GBP and EUR currencies. How to Invest Investor will submit the request through Bank AL Habib Roshan Digital Account web page and provide investment details such as; account no, tenure, currency and amount to be invested. Funds will be debited from customers Roshan Digital Account for onward purchasing or certificate from SBP. Minimum Investment PKR 10,000 with integral multiples of 1,000 USD 1,000 with integral multiples of 500 GBP 1,000 with integral multiples of 500 EUR 1,000 with integral multiples of 500 Profit Payout (Coupon Payment) 3 months, 6 months and 12 months = At Maturity 3 and 5 Years = Bi Annual The six (6) months for the periodic profit payment shall be determined from the date of issuance of the certificates. For example: if certificates are issued on 10th September 2020, the profit payments shall be made on 10th March 2021 and on subsequent six-monthly dates accordingly Profit Rates & Profit Payouts Tenure PKR Rate USD Rate GBP Rate EUR Rate Profit Payout (Coupon Payment) 3 Months 13.50% 7.00% 7.25% 5.25% Maturity 6 Months 13.50% 7.00% 7.25% 5.25% Maturity 12 Months 13.00% 7.00% 7.25% 5.25% Maturity 3 Years 12.50% 7.50% 7.50% 5.25% Bi-Annual 5 Years 12.50% 7.50% 7.50% 5.25% Bi-Annual *Revised Rates effective from February 20, 2025 as per SRO 33(I)2025 Premature Encashment Certificates can be prematurely encashed (early encashment before maturity). No profit will be paid in case of encashment of certificates before completion of 3 months. Profit/proceeds of premature encashment made after 3 months will be calculated based upon the rates of nearest completed tenures.Please click for illustrations Maturity Maturity proceeds will be credited back to the investor’s Roshan Digital Account on the same day by the Bank. In case of a holiday, the next working day falling after the holiday will be considered the periodic profit date/principal payment date. No profit will be payable for the period of the holidays. Zakat and Taxes Zakat: The Certificates shall be exempted from compulsory deduction of zakat. Tax: 10% Withholding Tax on profit will be applicable. General Instructions In case of a holiday on the periodic profit or principal payment date, the next working day falling after the holiday will be considered the periodic profit date/principal payment date. In such case, no profit will be payable for the period of the holidays. The Certificates shall be pledgeable as security for raising financing in Pakistan subject to such conditions as may be prescribed by SBP. The Certificates are not transferable except if required under the relevant laws. SBP and Bank AL Habib reserve the right to accept or reject the investment application if the investor does not comply with the necessary requirements under the rules or instructions. The Certificate will not be automatically reinvested or rolled-over after the maturity date. The above instructions are subject to change from time to time. Invest in Certificate Validating Joint Account Holder to Proceed with Reference Number Validating Joint Account Holder to Proceed with Reference Number Naya Pakistan Certificate Tutorials ×

Global Presence

Overseas Branches Wholesale Branch, Manama, Kingdom of Bahrain Wholesale Banking Branch, 1302 Almoayyed Tower, Al Seef District, P.O. Box 50786 Manama, Kingdom of Bahrain SWIFT BAHLBHBM Telephone No (00973) 175 64044 Fax No (00973) 175 64033 General Manager Mr. Yaqoob Yousif Al Asiri Click here to view Payment Purpose codes and Explanatory notes Labuan Branch, Malaysia Unit Level 11(B), Level 11, Main Office Tower, Financial Park Labuan Complex, Jalan Merdeka, 87000 W.P. Labuan, Malaysia. SWIFT BAHLMY2A Telephone No + 60 (87) 418906, 422488 & 422610 Fax No 60 (87) 418501 Country Manager/Principal Officer